Contact us
The fastest way to reach a human is email. We typically reply within one business day.
In the app
Once you're signed in, open Help & support from your Account to browse help articles or start a conversation — an assistant answers common questions right away and loops in a person when you need one.
Common topics
- Getting started and creating your first trip
- Importing a roster from a spreadsheet or Google Sheets
- Inviting chaperones, co-organizers, and travelers
- Collecting medical and emergency information from guardians
- Billing, subscriptions, and restoring purchases
Privacy & data requests
For questions about your data, or to request access to or deletion of personal information, email contact@thetripbinder.com. You can also delete your account at any time from within the app. See our Privacy Policy for details.
Who we are
The Trip Binder is built and operated by Wondernook Studios LLC, an independent software studio based in Pennsylvania.